Most of us don’t like giving feedback and to critisise. This is human, and in Swedish tradition and culture this is especially pronounced. He who critisises puts himself "above" and judges the other person. And we link issue with person very quickly and strongly. We quite simply need to improve our ability to give constructive and direct feedback without blaming or hurting the other person.

A starting point is knowing why you critisise or give feedback. Is it my job to train and instruct the other person? Do I just have a different opinion on how she should do things? Or is the other person’s behavior actually causing me a problem? That starting point will help us decide how to give the feedback and – actually – if to give it at all.